{"xsrfToken":"695282c04d58f8f6b4ac8ca3c223a4699826530d_lout","branding":{"id":"15","key":"rv","name":"ReviewStudio Support","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2c86de","headerLinkHoverBGColor":"#2c86de","headerBadgeColor":"#2c86de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6f052542-cec3-4200-a999-0ebb78e14182/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkM2Q0NThlMS05YzExLTRiYTgtYTVhYi0yOTY2MWQ5NjYyZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZmMDUyNTQyLWNlYzMtNDIwMC1hOTk5LTBlYmI3OGUxNDE4MiI6WyJyZWFkIl19LCJleHAiOjE3NTIzODQzMjUsIm5iZiI6MTc1MjM4MzcyNX0.bP12-JvOLg2tJH2hn2L2byhYBlbi66KWw0yIRcby9Tw&client=d3d458e1-9c11-4ba8-a5ab-29661d9662f7&mode=fit","logoId":"6f052542-cec3-4200-a999-0ebb78e14182","isLogoAvailable":true,"helpCenterTitle":"How can we help?","sharedPortalName":"Storyteq Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How can we help?","sharedPortalName":"Storyteq Support","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#222222","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/63831eb4-38b6-4f65-8abd-80d91f78c414/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkM2Q0NThlMS05YzExLTRiYTgtYTVhYi0yOTY2MWQ5NjYyZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYzODMxZWI0LTM4YjYtNGY2NS04YWJkLTgwZDkxZjc4YzQxNCI6WyJyZWFkIl19LCJleHAiOjE3NTIzODQzMjUsIm5iZiI6MTc1MjM4MzcyNX0.xFMeoak2YHguOC8Y9FuaNKHRVIHO_Xc34TuxFeNZzlc&client=d3d458e1-9c11-4ba8-a5ab-29661d9662f7&height=300&mode=fit","bannerMediaApiFileId":"63831eb4-38b6-4f65-8abd-80d91f78c414","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"15","key":"rv","projectId":10096,"serviceDeskId":15,"name":"ReviewStudio Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/15","reqTypes":[{"id":"135","name":"Billing","descriptionHtml":"","callToAction":"Billing","introHtml":"<p>Tickets regarding Billing</p>","icon":10484,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[33],"key":""},{"id":"137","name":"Bugs","descriptionHtml":"","callToAction":"Bugs","introHtml":"<p>Bugs and issues found by users</p>","icon":10476,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[33],"key":""},{"id":"140","name":"Feedback & Feature Request","descriptionHtml":"","callToAction":"Feedback & Feature Request","introHtml":"<p>To create feature requests and improvements suggestions.</p>","icon":10550,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[33],"key":""},{"id":"138","name":"General Feature Question","descriptionHtml":"","callToAction":"General Feature Question","introHtml":"<p>General questions</p>","icon":10498,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[33],"key":""},{"id":"139","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"<p>Other</p>","icon":10466,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[33],"key":""},{"id":"131","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"130","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"132","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"133","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"134","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://storyteq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":33,"name":"Review Studio"}],"orderMapping":{"33":[135,137,140,138,139]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"88cc9036-d0a0-3e24-992a-e2e6c02f8809","appLinkName":"System Confluence","appLinkUrl":"https://storyteq.atlassian.net/wiki","spaceKey":"RV","spaceName":"ReviewStudio Support","spaceUrl":"https://storyteq.atlassian.net/wiki/spaces/RV","isServer":false},"labels":[],"projectKey":"RV","serviceDeskId":15,"kbLinkDomainURLs":["https://storyteq.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":15,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RV","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkM2Q0NThlMS05YzExLTRiYTgtYTVhYi0yOTY2MWQ5NjYyZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA5NiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIzODQ5MjUsIm5iZiI6MTc1MjM4MzcyNX0.q7PeE7nXMMG4_-6249u56itw3Laxct6DoOiYnqWHJaI","targetCollection":"upload-project-10096","endpointUrl":"https://api.media.atlassian.com","clientId":"d3d458e1-9c11-4ba8-a5ab-29661d9662f7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Storyteq Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://storyteq.atlassian.net/wiki","kbLinkDomainURLs":["https://storyteq.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}